WhiteSmoke Reviews

Whitesmoke.com offers a variety of products and services designed to improve English writing. The flagship product is the grammar checker software, which includes advanced features for checking spelling, grammar, punctuation, and style. The software is touted as a comprehensive writing solution that can be used across various platforms such as email and word processors. Additionally, Whitesmoke provides full-text translation and a multilingual dictionary to support non-native English speakers. For those looking to enhance their writing skills, the platform offers a self-improvement writing tool with tips and explanations for common errors. Whitesmoke also features translation software and English video courses for educational purposes. The service is accessible via a web-based application, making it convenient for users to write and correct texts directly in their browser.

Whitesmoke.com's Return, Cancellation, and Refund Policy states that any product with a validity term of over 31 days is eligible for a full refund if the refund is requested within 31 days of purchase. Daily or monthly plans are refundable only if there is a technical issue preventing the use of the service, and the refund is requested within 48 hours of purchase. Licenses purchased after May 1, 2018, are subject to a one-week refund policy, including auto-renewals and subscriptions. All returns and cancellations require a cancellation authorization number, which can be obtained by contacting customer service. The return policy for Whitesmoke's physical products, offered through a different domain, includes a £3 return fee that will be deducted from the refunded amount unless the item is faulty. Returns must be made in perfect unused, unwashed, and sellable condition within 28 days of receipt, with all original packaging and labels/tags/hygiene stickers attached. Faulty items are accepted for return within 28 days of purchase, with customer service assisting in the process.